GroFood | Frequently Asked Questions (FAQs)

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Grofood

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Frequently Asked Questions (FAQs)

Grofood provides grocery and food delivery across Jamshedpur, Jharkhand, and selected nearby cities. Delivery availability is displayed during checkout for your location.

You can place an order through our website www.grofood.in or mobile app. Simply browse products, add them to your cart, and checkout with your preferred payment method.

Grofood supports multiple payment options including credit/debit cards, net banking, UPI, and cash on delivery (COD) for selected locations.

Once your order is confirmed, you will receive a tracking link via SMS and email. You can also log in to your Grofood account to check the real-time status of your order.

Grofood offers easy returns and refunds for defective or missing products within 24 hours of delivery. Please contact our customer care for assistance.

You can reach our support team between 9 AM to 9 PM via phone +91 8987149405, WhatsApp Chat Now, or email at support@grofood.in.

Yes, Grofood guarantees fresh groceries sourced from trusted suppliers. Our team carefully inspects products before delivery to ensure quality and freshness.

Yes, Grofood allows you to schedule deliveries up to 48 hours in advance depending on product availability and your location.

Yes, Grofood regularly offers discounts, seasonal offers, and a loyalty program for frequent customers. Sign up for our newsletter to get the latest deals.

Absolutely. Grofood follows strict privacy and security policies to protect customer data. Read our Privacy & Policy page for details.

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About Grofood Grocery and Food Delivery

Grofood is your reliable online grocery and food delivery service, offering a wide range of fresh groceries, household essentials, and ready-to-eat meals. With fast and convenient delivery options, we ensure that your favorite products reach your doorstep safely and on time. Our platform provides a seamless shopping experience, helping customers save time while enjoying high-quality groceries at competitive prices.

From fresh fruits and vegetables to daily staples and beverages, Grofood delivers everything you need directly to your home. Our intuitive app and website make it easy to browse products, track orders, and access exclusive deals. Whether you're shopping for daily essentials or planning a special meal, Grofood is committed to providing convenience, reliability, and exceptional customer service.

By choosing Grofood, you enjoy a trusted grocery and food delivery solution backed by a dedicated customer support team ready to assist you with orders, payments, returns, and delivery inquiries. Experience hassle-free grocery shopping from the comfort of your home with Grofood â€“ your one-stop solution for all your grocery and food needs.

Contact & Company Details

Founder: Sharique Ahmad
Address: Grofood Headquarters, Chepapul Mango Street, Jamshedpur, India
Phone: +91 8987149405
Email: support@grofood.in
Website: www.grofood.in

Grofood takes pride in its strong commitment to quality, timely deliveries, and customer satisfaction. Our founder, Sharique Ahmad, established Grofood with a vision to simplify grocery shopping and make fresh food accessible to everyone in Riyadh and beyond. With a focus on convenience, innovation, and trust, Grofood continues to be a preferred choice for grocery and food delivery services.